SECURITY

Security is of critical importance to SmartVault™, and we store your documents in secure, fully redundant SAS/70 certified datacenter facilities backed by proven procedures to ensure that your files are as secure as possible. Our information and physical security processes and data storage environment assure you that your data is safe and secure at all times. Read about our Security Commitment to you.

User Security

Your SmartVault data is automatically treated as private and confidential by default. Data is only accessible to others if you decide to invite other users into your SmartVault account and give them permissions to share your data. All permissions for sharing can be revoked by the designated administrator(s) of your SmartVault account. All user access to your SmartVault is always password protected, and all file transfers are automatically encrypted.

Application Access Security

SmartVault uses established, secure password and privilege techniques to validate access to all application data. Based on user privileges that you determine and control, SmartVault screens for proper access permissions before presenting data. If a user does not have permission to view a particular document, they won’t even see that the document exists.

Data Storage Security

SmartVault stores data at a high tier-rated, SAS 70 Type II compliant data center that provides the redundancy, power and network connections needed to securely host your data and ensure the availability of information when you need it. These facilities provide a 99.9% network uptime guarantee and 24x7x365 monitoring. SmartVault’s infrastructure is contained in a Statement of Auditing Standards (SAS) 70 Type II Certified hosted data center with full redundancy and load balancing. Firewall management and monitoring services are used as well as intrusion detection systems to prevent unauthorized electronic access.

Physical Security

SmartVault utilizes a SAS-70 certified stand alone data center facility that employs multiple layers of physical and electronic security to provide the highest levels of deterrence and protection from unauthorized access and potential threats to your business. This comprehensive security environment consists of:

  • 24 x 7 x 365 onsite security guards
  • Video surveillance and recording
  • Biometric & card key security for access control
  • Reinforced physical structure featuring concrete bollards, steel lined walls, bulletproof glass, and barbed wire fencing on the perimeter of the property

Privacy Policy

At SmartVault we are committed to preserving our customers' privacy. We have developed a comprehensive privacy policy to protect our customers and inform you how we use personal information. Our current Privacy Policy can be found here.

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